⚽ The World Cup is here — 16 host cities, June 11–July 19.
When a guest lies, you'll have the receipts.
lilo answers your guests around the clock and automatically records every call, text, and booking — the second it happens. So when the chargeback or the false damage claim lands weeks later, you don't have to be believed. The receipts speak for themselves. One unit or five hundred — and until then, lilo answers every guest, in every language, so your team doesn't.
Hear it now — call lilo and it answers guests calling about the World Cup in 30+ languages: (877) 792-5456
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Hear lilo answer the call you're dreading — in your guest's language.
Press play on a real scenario. Then call the line yourself — it picks up 24/7, in your language.
(877) 792-5456— available 24/7Speaks and understands 30+ languages — switch mid-call, it follows.
Recorded demonstrations — sample guest scenarios. The number above is live: call it now and hear it for yourself.
Proof you can actually use.
When a guest lies, lilo has already recorded and timestamped what happened — and packages it into a dispute packet you submit to the platform or your bank. Every record carries a link, so whoever you hand it to can confirm it's genuine and unaltered — not just take your word for it.
Check a record yourself
Every interaction lilo seals gets a code. Paste one here — or try a real one — and confirm it's genuine, timestamped, and unaltered. No login.
This is real: lilo seals a record like this for every guest interaction. You don't have to be believed — the proof speaks for itself.
Examples of what lilo captures:
Chargeback, three weeks after checkout — lilo has the call, the timestamps, and the signed rules. You submit the record.
“Refund me or I’ll leave a 1-star review.” — the threat is recorded the moment it arrives. You respond from a position of proof.
Guest won’t leave at day 29 — the record started at day one. You have the documentation.
Examples for illustration. Your own records are built from your guests' actual interactions.
How it works
Claim your property — 2 minutes, free.
lilo answers your guests around the clock and records every interaction automatically.
When a dispute comes, hand over a record anyone can verify.
Your property doesn't really exist online — yet.
A restaurant with no Google listing is invisible when someone asks for “dinner near me.” Your property is invisible the same way — today it lives only inside a booking platform's database, and that platform controls how you're found, how you're rated, and the rules.
lilo gives your property its own identity and its own memory — a record of what actually happened that belongs to you, not a platform. Like a driver's license proves who you are, lilo proves what happened at your property. And it gets stronger every time you use it: a record only you carry — leave a platform tomorrow, your property's history comes with you.
For professional operators
Running a portfolio? Every unit is its own dispute waiting to happen.
A property manager doesn't have one chargeback problem — they have one per unit, per stay. lilo covers your whole portfolio from one dashboard: bulk-import your units, every interaction recorded automatically, per-property pricing. Protect one unit and every unit gets the deterrent.
Volume pricing from $14/unit at scale.
Pricing
Start free. Stay protected.
Your identity is free. Protection adds on when you're ready.
Identity
Claim your property. Give it an identity that's yours.
- Permanent property identity
- Your own property profile
- Trust page on lilo.property
Shield
Voice concierge. Every call answered.
- 24/7 multilingual voice concierge
- Every call transcribed and summarized
- Sleep through the night
Fortress
Every interaction recorded. Every dispute documented.
- Everything in Shield
- Every interaction recorded and independently verifiable
- Assemble your chargeback dispute packet in one click
- Early squatter alert
Managing 10+ units? Volume pricing from $14/unit — see Operators above.
Pricing is per property. Identity is free, no credit card. Cancel anytime. Direct bookings carry a 3% guest fee — you keep 100%.
Property, untangled.
A Fricktionless venture
lilo means “voice” in Mokpwe, the language of the Bakweri people of Cameroon.
Platforms took your property's voice. They control how you're seen, how you're rated, who you can reach — and they extract a fee for the privilege.
I built lilo to give that voice back. Not as another platform — as a record of what actually happened at your property that belongs to you, and that no one can take from you.
— Ewange Musonge, Founder
Be ready before the next dispute.
Claim your property free. Add protection the moment you need it.
Claim your property — freeOr hear lilo answer right now: (877) 792-5456
Every call opens with a recording disclosure, in the caller's language. Your data is protected and never sold.